Holiday Inn Express Saugus Logan Airport, an IHG hotel
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It was very clean. The breakfast was very good. Lots of different breakfast foods to eat. The area was very clean. They cleaned it up after everyone left. The staff were also friendly. It was a pleasure to stay there.
Kathleen
november 2023
It was par for the course as far as a Holiday Inn. Breakfast was good!! The guy at check in was nice, not sure who he was - no name tag - Check out lady barely looked at me - (again no name tag) she was busy on her computer. Never asked how my stay was, never bothered to say thank you - and for $300 for 1 night I would expect more!! Very disappointed in your staff.
Jacqueline
oktober 2024
We only stayed one night as we were traveling and didn’t get checked in until after 10 pm and left early the next morning, so mainly just a bed, shower, and breakfast. The bed was really comfortable and the room was clean. The water pressure in the shower was AMAZING!! I love that they have bottles of Dove products for you to use. The hot breakfast was really good with pancakes, eggs, sausage, bread, etc.
Charlene
december 2024
The hotel room was very nice and comfortable. The amenities in the room were modern looking and clean. I usually have hip pains in hotel beds because they are uncomfortable, but not here. These beds were exceptionally comfortable and allowed for a good night's sleep. The breakfast had plenty of options available for whatever you wanted in the morning. The hotel staff was very helpful when we requested a room change halfway through our stay due to noisy neighbors. I would definitely stay here again and recommend others to stay here.
Michael
januari 2024
The hotel was very clean. The staff were very friendly. There are a ton of food places in the area. Walmart is right across the highway in the event you forget something or need something. Breakfast was reasonable. If you attend Salem in October, this is an excellent place to stay! It is only 10 minutes away.
Donna
november 2023
The kids liked the breakfast. The check-in process was friendly.
Macdonald
mars 2025
Room: It was just adequate for 4 adults, and the air control quite good. Breakfast: As we have found in HIE hotels, it is very good. Airport: Access to Logan Airport is good but it was better in earlier days when a regular shuttle was available.
Michael
januari 2025
Staff was really nice and you could tell they took pride in their work. Hotel was clean, the bed and pillows were very comfortable, and the hot breakfast they served was great. Thanks for accommodating us at such a late hour while we were traveling!
Smith
augusti 2024
I've never stayed in such a quiet and peaceful hotel.!! It was only in halls or lobby that I saw other guests. Room was clean, peaceful. Breakfast was good variety, was hot and delicious. Staff very courteous and engaging.
Carol
april 2025
Room was clean. Staff is very polite and welcoming, resolved all my questions very fast. Breakfast was good too. The location is reasonable, but see below. Internet was fast and stable. The TV is big and nice. It's 15-20min taxi ride from the airport.
Ivan
maj 2023
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